Healthcare providers need to provide increased focus on the core business process and positive patient experience.
Healthcare providers can increase efficiency and productivity by partnering with outsourcing providers that provide an excellent Offshore Healthcare team.
The time and effort spent by front desk/in-house Healthcare staff on administrative tasks such as waiting for an answer to an eligibility question or for a pre-authorization, can be delegated to a dedicated Offshore Healthcare team. Other Offshore Healthcare functions are data entry, billing and coding, providing application assistance, file audits, and monitoring reports, and maintenance of electronic files.
Heal Infotech provides Offshore Healthcare teams so that your in-house staff can focus on providing excellent face-to-face customer service by attending to records, incoming appointments and calls from new patients.
Accurate and on-time service delivery of pre-authorization, follow-up calls & action, timely & correct payment posting, and eligibility verification. The offshore team can minimize the entry errors in processing medical billing and determine whether the patient’s insurance can cover for the services provided.
